The First Few Words

Founded by a team of individuals with extensive experience in the field of office management, telecommunications and I.T. infrastructure who has first went live in xxxx to provide remote, state-of-the-art office support to the ever-growing home and small office workforce.

Located in the heart of Melbourne, Australia, rapidly growing FlexiAssistant provides high-tech call-answering and other personalized administrative services to small businesses and professionals across the nation.

The People

We're a team of smart, dependable, personable, off-site receptionists providing companies of all types and sizes throughout Australia and New Zealand a richer, more customized experience.

The Mission

We've combined innovative technology with a talented team of professional receptionists. Carefully selected staff members (averaging over seven years of administrative assistance experience) utilize software integrated with our phone system to instantly identify your instructions and assist your caller in the way you want us to.

There is no task we cannot quickly learn, we always help our clients establish benchmarks in world-class customer service. At FlexiAssistant, every associate strives to bring an exceptional experience to the client's customers and provide first time resolution. Cost-effectiveness, greater flexibility, consistency and reliability of services, quality of customer experience and customization of processes is what we offer to you. Our offices are a fun environment where everyone is truly excited to be part of a unique team! The latest Hardware, Routers and PC's is what keeps us on the edge. We even have a 24/7 network admin team to ensure constant Uptime!